Privacy Policy
Last Updated: January 1, 2026
Effective Date: January 1, 2026
1. Introduction
This Privacy Policy describes how 44Halo, LLC ("Company," "we," "us," or "our") collects, uses, discloses, and protects information in connection with the Dealer Delivery Manager software-as-a-service platform (the "Service") available at www.dealerdm.com.
By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with our practices, please do not use the Service.
Contact Information
44Halo, LLC
50 Woodland Avenue
Rockaway, NJ 07866
Email: privacy@dealerdm.com
2. Information We Collect
2.1 Information You Provide Directly
We collect information you provide when you:
- Account Registration: Name, email address, phone number, business name, dealership location address, job title
- Billing Information: Payment card information (processed by Paddle, our payment processor), billing address
- Communications: Messages you send to us via email, support tickets, or in-app communication
- User Content: Workflow data, notes, task assignments, and other information you enter into the Service
2.2 Information Collected Automatically
When you use the Service, we automatically collect:
- Usage Data: Features used, actions taken, time spent on the Service, workflow patterns
- Device Information: Device type, operating system, browser type and version, unique device identifiers
- Log Data: IP address, access times, pages viewed, referring URLs, error logs
- Cookies and Similar Technologies: Session cookies for authentication, preference cookies, analytics cookies (see Section 6)
2.3 Information Collected from External Sources
To provide our core Service functionality, we collect vehicle and inventory data from:
- Customer Websites: We access publicly available information from your dealership website(s) to populate vehicle inventory data, including vehicle specifications, images, pricing, and stock numbers
- Dealer Management Systems (DMS): Where integration is enabled, we may receive vehicle and transaction data from your DMS provider (with your authorization)
2.4 Information About End Customers
If you use the Service to manage customer deliveries, you may input information about your dealership's customers. This may include customer names, contact information, and vehicle purchase details. You are responsible for obtaining any necessary consents from your customers before inputting their information into the Service.
3. How We Use Information
We use the information we collect to:
3.1 Provide and Operate the Service
- Create and manage your account
- Process transactions and send billing-related communications
- Deliver the core functionality of the Service, including inventory synchronization and workflow management
- Provide customer support and respond to inquiries
3.2 Improve and Develop the Service
- Analyze usage patterns to improve features and user experience
- Develop new products, features, and functionality
- Conduct research and analytics using aggregated, de-identified data
3.3 Communicate with You
- Send service-related notices (e.g., billing, security alerts, policy updates)
- Send product updates and feature announcements
- Respond to your questions and requests
3.4 Ensure Security and Prevent Fraud
- Detect, prevent, and respond to fraud, abuse, or security incidents
- Verify identity and authenticate users
- Enforce our terms and policies
3.5 Comply with Legal Obligations
- Comply with applicable laws, regulations, and legal processes
- Respond to lawful requests from government authorities
4. How We Share Information
We do not sell your personal information. We may share information in the following circumstances:
4.1 Service Providers
We share information with third-party service providers who perform services on our behalf, including:
- Paddle.com Market Limited: Payment processing and subscription management (Paddle acts as our Merchant of Record)
- Amazon Web Services (AWS): Cloud infrastructure and data hosting
- Hostinger: Web hosting services
- Cloudflare: Content delivery network and security services
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose information if required to do so by law or in response to valid legal process, including subpoenas, court orders, or government requests.
4.3 Protection of Rights
We may disclose information when we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
4.4 Business Transfers
In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the successor entity. We will notify you of such transfer via email or prominent notice on the Service.
4.5 With Your Consent
We may share information with third parties when you have given us explicit consent to do so.
4.6 Aggregated and De-identified Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you for any purpose, including industry benchmarking and analytics.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. Specific retention periods include:
- Active Account Data: Retained for the duration of your subscription
- Post-Termination Data: Customer Data is retained for ninety (90) days following account termination, after which it is permanently deleted
- Billing Records: Retained for seven (7) years to comply with tax and accounting requirements
- Log Data: Retained for up to twelve (12) months for security and troubleshooting purposes
We may retain certain information longer if required by law or to resolve disputes, enforce agreements, or protect our legal rights.
6. Cookies and Tracking Technologies
We use cookies and similar technologies for the following purposes:
- Essential Cookies: Required for the Service to function (authentication, security, session management)
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Help us understand how the Service is used to improve performance
You can control cookie settings through your browser. Disabling essential cookies may prevent you from using certain features of the Service.
We use multiple analytics providers including but not limited to Google Analytics and Mixpanel to understand how users interact with our products and services.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information, including:
- Encryption of data in transit using TLS/SSL
- Encryption of sensitive data at rest
- Access controls and authentication requirements
- Regular security assessments and monitoring
No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Your Rights and Choices
8.1 Access and Correction
You can access and update most of your account information through the Service dashboard. For information you cannot access directly, contact us at privacy@dealerdm.com.
8.2 Data Export
You may request a copy of your data by emailing support@dealerdm.com. We will provide your data in a standard machine-readable format within a reasonable timeframe.
8.3 Account Deletion
You may request deletion of your account and associated data by contacting support@dealerdm.com. Upon verification of your identity, we will delete your account within thirty (30) days, subject to our data retention requirements.
8.4 Marketing Communications
You may opt out of promotional emails by clicking the "unsubscribe" link in any such email. You cannot opt out of transactional communications related to your account (e.g., billing notices, security alerts).
9. State-Specific Privacy Rights
9.1 California Residents (CCPA/CPRA)
If you are a California resident, you have the following additional rights:
- Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
- Right to Delete: Request deletion of your personal information, subject to certain exceptions
- Right to Correct: Request correction of inaccurate personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
We do not sell personal information as defined under the CCPA. We do not use sensitive personal information for purposes other than those permitted under the CCPA.
To exercise these rights, contact us at privacy@dealerdm.com or call (866) 944-4256. We will verify your identity before processing your request.
9.2 Other State Privacy Laws
Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights. Please contact us at privacy@dealerdm.com to exercise your rights under applicable state law.
10. Children’s Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information promptly.
11. International Data Transfers
The Service is operated in the United States and is intended for users located in the United States. If you access the Service from outside the United States, you consent to the transfer and processing of your information in the United States.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on the Service at least thirty (30) days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Contact Information
44Halo, LLC
50 Woodland Avenue, Rockaway, NJ 07866
Email: support@dealerdm.com
Website: dealerdm.com
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About us
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Contact Us
(866) 944-4256
hello@44halo.com
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Book a Demo
Try Deliveryflow
Privacy Policy
Last Updated: January 1, 2026
Effective Date: January 1, 2026
1. Introduction
This Privacy Policy describes how 44Halo, LLC ("Company," "we," "us," or "our") collects, uses, discloses, and protects information in connection with the Dealer Delivery Manager software-as-a-service platform (the "Service") available at www.dealerdm.com.
By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with our practices, please do not use the Service.
Contact Information
44Halo, LLC
50 Woodland Avenue
Rockaway, NJ 07866
Email: privacy@dealerdm.com
2. Information We Collect
2.1 Information You Provide Directly
We collect information you provide when you:
- Account Registration: Name, email address, phone number, business name, dealership location address, job title
- Billing Information: Payment card information (processed by Paddle, our payment processor), billing address
- Communications: Messages you send to us via email, support tickets, or in-app communication
- User Content: Workflow data, notes, task assignments, and other information you enter into the Service
2.2 Information Collected Automatically
When you use the Service, we automatically collect:
- Usage Data: Features used, actions taken, time spent on the Service, workflow patterns
- Device Information: Device type, operating system, browser type and version, unique device identifiers
- Log Data: IP address, access times, pages viewed, referring URLs, error logs
- Cookies and Similar Technologies: Session cookies for authentication, preference cookies, analytics cookies (see Section 6)
2.3 Information Collected from External Sources
To provide our core Service functionality, we collect vehicle and inventory data from:
- Customer Websites: We access publicly available information from your dealership website(s) to populate vehicle inventory data, including vehicle specifications, images, pricing, and stock numbers
- Dealer Management Systems (DMS): Where integration is enabled, we may receive vehicle and transaction data from your DMS provider (with your authorization)
2.4 Information About End Customers
If you use the Service to manage customer deliveries, you may input information about your dealership's customers. This may include customer names, contact information, and vehicle purchase details. You are responsible for obtaining any necessary consents from your customers before inputting their information into the Service.
3. How We Use Information
We use the information we collect to:
3.1 Provide and Operate the Service
- Create and manage your account
- Process transactions and send billing-related communications
- Deliver the core functionality of the Service, including inventory synchronization and workflow management
- Provide customer support and respond to inquiries
3.2 Improve and Develop the Service
- Analyze usage patterns to improve features and user experience
- Develop new products, features, and functionality
- Conduct research and analytics using aggregated, de-identified data
3.3 Communicate with You
- Send service-related notices (e.g., billing, security alerts, policy updates)
- Send product updates and feature announcements
- Respond to your questions and requests
3.4 Ensure Security and Prevent Fraud
- Detect, prevent, and respond to fraud, abuse, or security incidents
- Verify identity and authenticate users
- Enforce our terms and policies
3.5 Comply with Legal Obligations
- Comply with applicable laws, regulations, and legal processes
- Respond to lawful requests from government authorities
4. How We Share Information
We do not sell your personal information. We may share information in the following circumstances:
4.1 Service Providers
We share information with third-party service providers who perform services on our behalf, including:
- Paddle.com Market Limited: Payment processing and subscription management (Paddle acts as our Merchant of Record)
- Amazon Web Services (AWS): Cloud infrastructure and data hosting
- Hostinger: Web hosting services
- Cloudflare: Content delivery network and security services
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose information if required to do so by law or in response to valid legal process, including subpoenas, court orders, or government requests.
4.3 Protection of Rights
We may disclose information when we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
4.4 Business Transfers
In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the successor entity. We will notify you of such transfer via email or prominent notice on the Service.
4.5 With Your Consent
We may share information with third parties when you have given us explicit consent to do so.
4.6 Aggregated and De-identified Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you for any purpose, including industry benchmarking and analytics.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. Specific retention periods include:
- Active Account Data: Retained for the duration of your subscription
- Post-Termination Data: Customer Data is retained for ninety (90) days following account termination, after which it is permanently deleted
- Billing Records: Retained for seven (7) years to comply with tax and accounting requirements
- Log Data: Retained for up to twelve (12) months for security and troubleshooting purposes
We may retain certain information longer if required by law or to resolve disputes, enforce agreements, or protect our legal rights.
6. Cookies and Tracking Technologies
We use cookies and similar technologies for the following purposes:
- Essential Cookies: Required for the Service to function (authentication, security, session management)
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Help us understand how the Service is used to improve performance
You can control cookie settings through your browser. Disabling essential cookies may prevent you from using certain features of the Service.
We use multiple analytics providers including but not limited to Google Analytics and Mixpanel to understand how users interact with our products and services.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information, including:
- Encryption of data in transit using TLS/SSL
- Encryption of sensitive data at rest
- Access controls and authentication requirements
- Regular security assessments and monitoring
No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Your Rights and Choices
8.1 Access and Correction
You can access and update most of your account information through the Service dashboard. For information you cannot access directly, contact us at privacy@dealerdm.com.
8.2 Data Export
You may request a copy of your data by emailing support@dealerdm.com. We will provide your data in a standard machine-readable format within a reasonable timeframe.
8.3 Account Deletion
You may request deletion of your account and associated data by contacting support@dealerdm.com. Upon verification of your identity, we will delete your account within thirty (30) days, subject to our data retention requirements.
8.4 Marketing Communications
You may opt out of promotional emails by clicking the "unsubscribe" link in any such email. You cannot opt out of transactional communications related to your account (e.g., billing notices, security alerts).
9. State-Specific Privacy Rights
9.1 California Residents (CCPA/CPRA)
If you are a California resident, you have the following additional rights:
- Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
- Right to Delete: Request deletion of your personal information, subject to certain exceptions
- Right to Correct: Request correction of inaccurate personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
We do not sell personal information as defined under the CCPA. We do not use sensitive personal information for purposes other than those permitted under the CCPA.
To exercise these rights, contact us at privacy@dealerdm.com or call (866) 944-4256. We will verify your identity before processing your request.
9.2 Other State Privacy Laws
Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights. Please contact us at privacy@dealerdm.com to exercise your rights under applicable state law.
10. Children’s Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information promptly.
11. International Data Transfers
The Service is operated in the United States and is intended for users located in the United States. If you access the Service from outside the United States, you consent to the transfer and processing of your information in the United States.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on the Service at least thirty (30) days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Contact Information
44Halo, LLC
50 Woodland Avenue, Rockaway, NJ 07866
Email: support@dealerdm.com
Website: dealerdm.com
Know what is ready before the customer walks in.
See how DeliveryFlow gives your store one live delivery board and your buyer the real-time tracking experience they expect from everything else they buy.
Try Deliveryflow
Built by operators who understand dealerships.
Powered by
Home
Solutions
Pricing
About us
ROI calculator
Contact Us
(866) 944-4256
hello@44halo.com
Ready to See Your Pipeline?
Get your live dashboard built in under 8 hours.
Book a Demo
Sign In
Try Deliveryflow
Privacy Policy
Last Updated: January 1, 2026
Effective Date: January 1, 2026
1. Introduction
This Privacy Policy describes how 44Halo, LLC ("Company," "we," "us," or "our") collects, uses, discloses, and protects information in connection with the Dealer Delivery Manager software-as-a-service platform (the "Service") available at www.dealerdm.com.
By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with our practices, please do not use the Service.
Contact Information
44Halo, LLC
50 Woodland Avenue
Rockaway, NJ 07866
Email: privacy@dealerdm.com
2. Information We Collect
2.1 Information You Provide Directly
We collect information you provide when you:
- Account Registration: Name, email address, phone number, business name, dealership location address, job title
- Billing Information: Payment card information (processed by Paddle, our payment processor), billing address
- Communications: Messages you send to us via email, support tickets, or in-app communication
- User Content: Workflow data, notes, task assignments, and other information you enter into the Service
2.2 Information Collected Automatically
When you use the Service, we automatically collect:
- Usage Data: Features used, actions taken, time spent on the Service, workflow patterns
- Device Information: Device type, operating system, browser type and version, unique device identifiers
- Log Data: IP address, access times, pages viewed, referring URLs, error logs
- Cookies and Similar Technologies: Session cookies for authentication, preference cookies, analytics cookies (see Section 6)
2.3 Information Collected from External Sources
To provide our core Service functionality, we collect vehicle and inventory data from:
- Customer Websites: We access publicly available information from your dealership website(s) to populate vehicle inventory data, including vehicle specifications, images, pricing, and stock numbers
- Dealer Management Systems (DMS): Where integration is enabled, we may receive vehicle and transaction data from your DMS provider (with your authorization)
2.4 Information About End Customers
If you use the Service to manage customer deliveries, you may input information about your dealership's customers. This may include customer names, contact information, and vehicle purchase details. You are responsible for obtaining any necessary consents from your customers before inputting their information into the Service.
3. How We Use Information
We use the information we collect to:
3.1 Provide and Operate the Service
- Create and manage your account
- Process transactions and send billing-related communications
- Deliver the core functionality of the Service, including inventory synchronization and workflow management
- Provide customer support and respond to inquiries
3.2 Improve and Develop the Service
- Analyze usage patterns to improve features and user experience
- Develop new products, features, and functionality
- Conduct research and analytics using aggregated, de-identified data
3.3 Communicate with You
- Send service-related notices (e.g., billing, security alerts, policy updates)
- Send product updates and feature announcements
- Respond to your questions and requests
3.4 Ensure Security and Prevent Fraud
- Detect, prevent, and respond to fraud, abuse, or security incidents
- Verify identity and authenticate users
- Enforce our terms and policies
3.5 Comply with Legal Obligations
- Comply with applicable laws, regulations, and legal processes
- Respond to lawful requests from government authorities
4. How We Share Information
We do not sell your personal information. We may share information in the following circumstances:
4.1 Service Providers
We share information with third-party service providers who perform services on our behalf, including:
- Paddle.com Market Limited: Payment processing and subscription management (Paddle acts as our Merchant of Record)
- Amazon Web Services (AWS): Cloud infrastructure and data hosting
- Hostinger: Web hosting services
- Cloudflare: Content delivery network and security services
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose information if required to do so by law or in response to valid legal process, including subpoenas, court orders, or government requests.
4.3 Protection of Rights
We may disclose information when we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
4.4 Business Transfers
In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the successor entity. We will notify you of such transfer via email or prominent notice on the Service.
4.5 With Your Consent
We may share information with third parties when you have given us explicit consent to do so.
4.6 Aggregated and De-identified Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you for any purpose, including industry benchmarking and analytics.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. Specific retention periods include:
- Active Account Data: Retained for the duration of your subscription
- Post-Termination Data: Customer Data is retained for ninety (90) days following account termination, after which it is permanently deleted
- Billing Records: Retained for seven (7) years to comply with tax and accounting requirements
- Log Data: Retained for up to twelve (12) months for security and troubleshooting purposes
We may retain certain information longer if required by law or to resolve disputes, enforce agreements, or protect our legal rights.
6. Cookies and Tracking Technologies
We use cookies and similar technologies for the following purposes:
- Essential Cookies: Required for the Service to function (authentication, security, session management)
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Help us understand how the Service is used to improve performance
You can control cookie settings through your browser. Disabling essential cookies may prevent you from using certain features of the Service.
We use multiple analytics providers including but not limited to Google Analytics and Mixpanel to understand how users interact with our products and services.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information, including:
- Encryption of data in transit using TLS/SSL
- Encryption of sensitive data at rest
- Access controls and authentication requirements
- Regular security assessments and monitoring
No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Your Rights and Choices
8.1 Access and Correction
You can access and update most of your account information through the Service dashboard. For information you cannot access directly, contact us at privacy@dealerdm.com.
8.2 Data Export
You may request a copy of your data by emailing support@dealerdm.com. We will provide your data in a standard machine-readable format within a reasonable timeframe.
8.3 Account Deletion
You may request deletion of your account and associated data by contacting support@dealerdm.com. Upon verification of your identity, we will delete your account within thirty (30) days, subject to our data retention requirements.
8.4 Marketing Communications
You may opt out of promotional emails by clicking the "unsubscribe" link in any such email. You cannot opt out of transactional communications related to your account (e.g., billing notices, security alerts).
9. State-Specific Privacy Rights
9.1 California Residents (CCPA/CPRA)
If you are a California resident, you have the following additional rights:
- Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
- Right to Delete: Request deletion of your personal information, subject to certain exceptions
- Right to Correct: Request correction of inaccurate personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
We do not sell personal information as defined under the CCPA. We do not use sensitive personal information for purposes other than those permitted under the CCPA.
To exercise these rights, contact us at privacy@dealerdm.com or call (866) 944-4256. We will verify your identity before processing your request.
9.2 Other State Privacy Laws
Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights. Please contact us at privacy@dealerdm.com to exercise your rights under applicable state law.
10. Children’s Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information promptly.
11. International Data Transfers
The Service is operated in the United States and is intended for users located in the United States. If you access the Service from outside the United States, you consent to the transfer and processing of your information in the United States.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on the Service at least thirty (30) days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Contact Information
44Halo, LLC
50 Woodland Avenue, Rockaway, NJ 07866
Email: support@dealerdm.com
Website: dealerdm.com
Know what is ready before the customer walks in.
See how DeliveryFlow gives your store one live delivery board and your buyer the real-time tracking experience they expect from everything else they buy.
Try Deliveryflow
Built by operators who understand dealerships.
Powered by
Home
Solutions
Pricing
About us
ROI calculator
Contact Us
(866) 944-4256
hello@44halo.com
Ready to See Your Pipeline?
Get your live dashboard built in under 8 hours.
Book a Demo
